Predictable unpredictability
The introduction of new employee rights to neonatal and bereavement leave is designed to accommodate the needs of parents at a difficult time. It’s often impossible to anticipate this situation. With the run-up to a new arrival, the hope is that all will go well and things will work out as planned. Schedules, workflows, role coverage and delegated responsibilities can be mapped out in advance with flexibility built in. But here’s the thing: life is unpredictable. Humans are not robots and events happen to them outside of work. So it’s not even a matter of having a ‘family first’ culture: the issue is much wider than family. Accommodating the new legislation includes updating:- Employee policies and handbooks.
- Leadership and management training.
- Procedures and modes of communication.