Working closely with the new Global Head of HR and Head of Reward we:

• Consulted with the business on what was working and not working with the current process to help define what the future approach should look like.
• Established the need for the emphasis to shift to quality conversations, with less paperwork and focus on the annual review, and designed the new approach to support this.
• Ensured the approach was aligned to the objectives of the business, by clustering the existing competencies according to the business’ strategic objectives.
• Updated all materials and systems and design and assisted the internal teams in training, coaching and supporting the line managers and employees to ensure a successful embedding of the performance management approach.