Our client is a private equity backed organisation offering share registration, retail investor, employee benefits and outsourcing provision of payroll services.

Purpose of the project

Following growth by acquisition, the Group formed a central HR function. A shared service model was the ultimate aim, with the services provided to the business being re-charged to each business unit. In order to ensure the success of such a model, the HR team were keen to obtain feedback from the business about both the current HR offering and their future requirements. It is important that this exercise provided key stakeholders with the opportunity to disclose their honest opinion, and therefore, as an independent consultancy, we supported the HR team with this phase of the project.