When an employment dispute arises, everything can get knocked out of balance. Not every organisation feels able to deal with an internal investigation or mediation, especially if it’s a complex matter.
With emotions running high, the situation can cause anger, resentment and distrust. A sense of belonging and safety gets knocked, allowing for rifts, rumours and further misunderstandings.
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It requires sensitivity and active listening to understand the issues.
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An overview will give you a better idea of how the situation arose and how you can stop it from happening again.
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Compliance is important to make sure you’re not going against mandated guidance or leaving yourself wide open.
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Fairness looks different to different people – the balance can be hard to find.
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The business suffers as morale deflates, talent walks away and some feel unheard and unseen.
"We were facing a challenging workplace issue that required a fair and impartial investigation. Your team's expertise and professionalism in conducting the HR investigation were exceptional. The well-drafted final report was invaluable in resolving the matter. We also appreciate your help in creating comprehensive HR policies that have since improved our workplace environment." HRD, Global Law Firm
Find resolution and turn things around
If your in-house team lacks the bandwidth or experience, ease the pressure on everyone and ensure the best outcomes by partnering with an external specialist.
We have years of experience doing this kind of thing, supporting employers with all kinds of workplace investigations, disputes and mediations including:
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Grievance and disciplinary.
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Bullying and harassment.
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Whistleblowing.
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Compliance concerns.
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Serious incidents.
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Company policies and procedures concerns.
"As a small business owner, I was overwhelmed by the HR challenges we faced. Your independent HR investigation support not only helped us resolve a sensitive employee matter but also gave us peace of mind. Your expertise in drafting HR policies tailored to our needs was a huge relief. We now feel confident in our HR practices." CEO, Executive Search
It’s not so much a matter of someone coming in and telling you what you should or shouldn’t be doing. Our approach is one of joining your team and giving you the support you need when it matters the most. If something is worrying you and you need a conversation, we’re here to talk.